Error Code 9 Wordshark Network

Error Code 9 Wordshark Network


Error Code 9: Wordshark Networks


An error code 9 means that the program is unable to locate the user data folder wordshark-shared, which is located on your server and created when you run the MSI (Stage 1 of the network instructions).

This is normally due to:

  • incorrect sharing/security 

and/or

  • an incorrect path in the “start-in” address of the desktop icon

If installing, please re-read “Stage 3” of the installation instructions which describe ho to create a desktop icon.

An Error Code 9 will occur if you attempt to run directly from the executable within the wordshark-programs folder. Our programs must be launched from a client machine’s desktop icon or equivalent, that can point the “start-in” path to the working directory, wordshark-shared.

This “start-in” address should be a short UNC path, e.g. \\server\wordshark-shared  which is created at “Stage 1” of the network instructions, under “Advanced Sharing”.  Whilst looking at “Stage 1”, also check that the correct “security” setting is applied.

The “wordshark-shared” is CASE SENSITIVE.  For example the program will not recognise Wordshark-Shared. Use only lower-case letters for the folder wordshark-shared and also within the start-in path of the shortcut’s properties.

The start-in must NOT be a mapped drive address. Note that a wordshark-shared location that is on the root of the server c: drive is normally blocked through group policies.

Check the client computer is connected to the domain.  Rarely, lack of contact with the server can result in this error code.





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